At iConsult we insure for our customers 8 hours a day tech support, 5 days a week, or even 24/24 tech support for critical systems. This is part of our commitment to our customers to deliver the best quality services in order to secure digital identities and information.
We have a dedicated tech support team that provides the highest level of support for every customer. We monitor within 30 seconds interval backend services for mobile or web apps and we step in immediately as we get notified.
We prefer to avoid the situations like “the system is down again” or “the software is not working anymore” by being ourselves in control all the time.